Whether you're just starting out or ready to take the next step, this practical guide will help you better understand whole-home water filtration. If you need more information, our friendly team is always here to help.
A jug filter or under-sink filter only filters the water at one tap. A whole-home system connects directly to your mains water supply and filters the water as it enters your home. That means you're not only drinking better water, you're showering in it, washing your hands in it and cooking with it. As the name suggests, you’ll enjoy the benefits of filtered water throughout your home.
Yes. Australian mains water is treated to meet the Australian Drinking Water Guidelines (ADWG) and is considered safe to drink. Many homeowners simply choose to go a step further. Whole-home water filtration reduces sediment, chemicals and scale that can remain in treated water or be picked up as it travels through kilometres of old pipes in the water network.
Water flows through three stages before it reaches your taps. The first catches sediment, such as dirt, sand and rust picked up as the water travels through the mains pipes. The second removes up to 95% of chemicals like chlorine and disinfection by-products called THMs. The third conditions hard water, retaining healthy minerals while protecting your pipes, tapware and appliances. In areas with softer water, we usually swap that third stage with the filtration of chloramines.
For most Australian homes, we recommend the TRIO.2, our advanced three-stage filtration system. This handles sediment, chemicals and scale and flows at up to 80 litres a minute. If you have more specific requirements, tell us about your home and your water and we can help find the right solution.
If you’re the owner-occupier of a detached home in Australia, then it’s most likely that standard installation through our Partner Plumber network will apply. Fill out your details in the form and you’ll receive a message on what to do next. We’ll ask you to send a few photos to confirm that the fixed price is valid.
For the system and installation, the upfront investment ranges from $2,500 to $3,600. For more complex set ups, we’ll provide you with a customised quote. In terms of ongoing maintenance, the only cost is replacement cartridges, which work out to around $1 a day on average. For complete flexibility, our systems work with industry-standard replacement cartridges.
It’s very rare to notice a water pressure drop. The TRIO.2 can manage flow rates higher than a typical home draws even with multiple showers running at once. If your home already lacks water pressure, it might be worth investigating a pressure booster pump. Over time, the flow can decrease if the sediment filter gets clogged, but this is easily fixed by replacing the filter.
No. All Aquastream whole-home water filtration systems need to be installed by a certified Aquastream Partner Plumber. These licensed plumbers are highly trained in the correct installation of our systems. This is why we can offer a comprehensive five-year warranty for parts and labour.
Once you've paid your deposit, we'll organise for the installation of your system to take place within one to two weeks. The licensed plumber will typically need around two to five hours on site to complete the job to a professional standard.
There’s a simple schedule for replacement cartridges. Filters for sediment and chemicals need to be replaced every 8 to 12 months, with scale filters every 2 years. If your set up includes filters for chloramines, then that’s every 8 to 12 months. We’ll send an email reminder when your cartridges are due for replacement. You can place an order on our website.
If for any reason you're not 100% satisfied with the Aquastream system within the first 90 days, we'll do everything we can to put it right. And if we can't, we'll take the system out and refund the full price. Our promise is simple: enjoy beautiful water with complete confidence.
If you'd like to understand more about how our systems work, why it matters and what to expect, you'll find everything you need here.
Beautiful water.
Every tap. Every turn.
